How we protect your records.
Rent records are money records. These are the protections built into Rentclear today, in plain words.
A payment is saved once
Each payment form has its own ID. If you tap twice, or the signal drops and the app tries again, the payment is still saved only once. If the app cannot confirm it, it says "Not confirmed yet" and checks again, instead of guessing.
Payments are never deleted
A wrong payment is reversed with a reason. The original stays in the history, so the books always add up.
No silent overwrites
If you and your manager change the same thing on two phones, the second change is stopped and you are told, so one change never quietly replaces the other.
Minimal ID data
Only the last 4 digits of an ID number are stored. When a tenant leaves, their photo and ID are removed.
Your business only
Each business can read only its own records. This is enforced by the database itself, not only by the app's screens. Owner-only actions are checked in both places.
We never touch rent
Tenants pay your own UPI or bank account. Rentclear has no access to your bank and never holds money.
Also
- All connections use HTTPS. Passwords are stored scrambled by our sign-in provider; we cannot read them.
- You can delete your account and its data from inside the app. How to delete your account
- The website you are reading is separate from the app and has no access to your records.
No system is perfectly secure. Use a strong password and keep your phone locked. To report a security problem, use the contact page.
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