Delete your account
Last updated: 3 November 2026
You can delete your Rentclear account and its data yourself, at any time, from inside the app.
How to delete
- Open Rentclear and sign in.
- On a phone, go to More → Delete my account. On a computer, use Delete my account in the side menu.
- Type DELETE to confirm.
If you are the only owner of a business, deleting your account erases the whole business: properties, tenants, payments and expenses. This cannot be undone. Download your payment records first (More → Plan and billing → Download my payments).
What happens
- Only owner: the business and all its records are erased.
- Manager or second owner: you leave the business; its records stay with the owner.
- Data is removed from the live app at once. Backup copies are overwritten in the following weeks.
- We keep only a scrambled one-way code of a mobile number used for a free trial, so free trials cannot be repeated. It cannot be turned back into the number.
Cannot sign in?
To ask us to delete your account, use the contact page on this website. We may ask you to confirm it is your account before deleting anything.